Frequently Asked Questions

It's as simple as it gets. Buy your Crock'n CLE packet, follow the instructions on the packaging, add your choice of protein and a kitchen staple or two, and let the crockpot do the rest. Everything you need to add is listed right on the packet — no guessing, no measuring, no stress.

Each packet serves 6–8 people. That's a full family dinner — or a week of lunches — for $7.

100% of our products are made in Wickliffe, Ohio — right here in Northeast Cleveland.

All of our products are made to order — we don't keep backstock. Each packet is good for at least 1 year from production.

All ingredients are listed on each packet and on every individual product page on our website. If you have a specific allergy concern, email us and we'll help you find the right blend.

GF = Gluten Friendly, DF = Dairy Free, V = Vegan. Important: these marks reflect the blend only — not the additional ingredients called for in the packet instructions. For example, some GF/DF blends may call for cream cheese as an add-in. Always check the full recipe on the packet before cooking.

We are currently processing orders within 5–10 business days (usually closer to 10). This is our turnaround time to pack and prepare your order — shipping transit time is separate and on top of this. We're a small Cleveland family operation and we appreciate your patience. We're actively working to get faster.

Yes! All orders $49 and over ship free. For orders under $49, shipping rates are calculated at checkout based on your location and preferred speed.

Not currently — we ship to all 50 US states but no international shipping at this time. Maybe one day!

We know how frustrating this is! Please wait 48 hours and check surrounding areas and with neighbors first. If your package still hasn't arrived, email us at hello@crockncle.com and we'll look into it right away.

Email us at hello@crockncle.com as soon as possible and we'll do our best to correct it. If your order has already shipped, unfortunately there's nothing we can do — Crock'n CLE is not responsible for delays due to incorrect addresses.

Not at this time — each order ships to a single address. Please place a separate order for each shipping address.

Email us at hello@crockncle.com as soon as possible. Cancellations are accepted within 24 hours of placing your order.

We handle returns and refunds on a case by case basis. We stand behind every blend we make — if something isn't right, email us at hello@crockncle.com and we'll always do our best to make it right.

Email us a photo of the damage to hello@crockncle.com and we'll sort it out immediately. We're sorry this happened — we'll make it right.

For retail purchases, the best first step is to return to the store you bought it from. That said, we always love hearing customer feedback — email us at hello@crockncle.com and let us know about your experience.

We're currently carried at select retailers across Northeast Ohio. Check our Where to Buy page for the most up to date list of locations and upcoming market dates.

Each retailer carries their own selection. If you're looking for a specific blend, we recommend contacting the store directly. And remember — all 39 blends are always available on our website!

Ask your store manager to add it to their next Crock'n CLE order — it never hurts to ask! You can always order directly from our website too.

We'd love your support! Tell your local store manager you'd love to see Crock'n CLE on their shelves. Word of mouth from customers is genuinely the best way to get us into new stores.

We'd love to work with you! Fill out the wholesale inquiry form on our Wholesale page and we'll be in touch within 48 hours with pricing and next steps.

Our wholesale price is a flat $4.50 per packet across all SKUs with no minimum order required. Simple, transparent, no tiers.

No minimum — order as many or as few packets as you need. We want to make it as easy as possible for retailers of all sizes to carry Crock'n CLE.

Your group gets a unique fundraising link. Supporters shop directly on our site through that link and we handle everything — payment, fulfillment, and shipping. At the end of your campaign, we calculate 30% of every sale and send a check to your group. No upfront cost, no inventory, no hassle.

Your group keeps 30% of every sale made through your unique link. At $7 per packet that's $2.10 per packet back to your group — and it adds up fast.

Fill out the form on our Fundraising page and we'll reach out within 48 hours to get you set up. No commitment required to apply.

No minimum — your campaign runs for as long as you need it to and there's no minimum number of sales required.